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  • About
    • Vision, Mission, Values
    • Board of Directors
    • Foundation Trustees
    • GFIA Staff
    • Contact Us
  • Advocacy
    • Political Action Center >
      • Legislative Updates
      • PAC Fund
      • Grassroots
    • Georgia's Elected Officials
    • Legislative Advocacy >
      • Bill Tracker
      • Find Your Legislators
      • How a Bill Becomes a Law
      • Role of a Lobbyist
    • Regulatory Advocacy
    • Federal Advocacy
  • Events
    • GFIA Sponsorship Opportunities
    • Legislative Reception
    • Spring Golf >
      • Sponsorship Info
    • Convention >
      • Registration
      • Sponsorship Info
      • General Event Info
      • Foundation Fundraisers
    • Fall Golf >
      • Sponsorship Info
    • Independent Retailer Education >
      • Hotels
      • Sponsorship
    • Holiday Extravaganza >
      • Sponsorship Info
    • Volunteer Team
    • Photo Gallery
  • Foundation
    • Board of Trustees >
      • Trustees Listing
      • Trustees Application
    • Scholarships >
      • Apply Scholarships >
        • Foundation Awards
        • Sponsored Awards
        • Piggyback Awards
      • Fund a Scholarship
      • Employer Forms
      • Scholarship FAQ
    • Industry Education >
      • Independent Retailer Seminars
      • Convention Seminars
      • Training Reimbursement Form
    • Foundation Fundraising >
      • Silent Auction
      • Spring Golf Tournament
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WIC VENDOR INFO

Georgia WIC Program
Office of Vendor Management
(404) 657-2900

Customer Service Hotline (866) 814-5468
8:00am-5:00pm M-F
​
[email protected]


The Georgia Food Industry Association gets more calls concerning the WIC program than any other topic. The WIC department is working to identify problems within the program, and to fix them. Their Vendor Relations Team relies upon feedback from the vendors to help them to achieve this goal. If you have an issue, you may contact your individual vendor relations consultant, call the customer service hotline, email the department, or participate in one of the Vendor Advisory Forums.

GFIA works closely with the GA WIC department to represent our members' best interests. If you need help with any issue, please call the GFIA office or email Kathy Kuzava. We are here to help!

The WIC program’s vendor information site can also answer many of your questions.  



Best Practices for WIC Vendors

Every WIC vendor must follow the program guidelines provided in the GA WIC Program Vendor Handbook, effective June 6, 2022. Make sure that you and your management staff are familiar with its contents.

The most common sanctions against vendors are for out of date food items, and failure to maintain minimum inventory requirements (particularly infant formula). Regularly check your inventory for proper dates and availability. Refer to the "Best Practices to Avoid Sanctions" document provided below from the March 16, 2016 Vendor Advisory meeting for some helpful advice on avoiding these common sanctions.
Minimum inventory requirements

​Submit shelf prices often. The department uses data from the shelf price surveys to determine pricing levels and voucher reimbursement amounts. It is vitally important for ALL WIC VENDORS to submit shelf prices. Refer to the documentation provided below from the December 8, 2015 Vendor Advisory meeting for helpful instructions on how to complete a shelf price survey.

Participate in annual training. Every authorized vendor must participate in at least one type of training each year. Deadlines and training information is provided on the WIC program vendor information website.

Communicate with the WIC Program Vendor Relations Team. If you have an issue or a question, please notify your vendor relations consultant, send an email to [email protected] , or call the hotline at (866) 814-5468. GFIA is always available to help, too. Give Kathy or Kim a call at (770) 438-7744, and we will do our best to help you find a solution. 



WIC Vendor Advisory Forum Info

We encourage all retailers who participate in the WIC program to attend the WIC Vendor Advisory meetings. You may attend in person, or by conference call. We have provided downloadable files for past meetings here for your convenience. 

Please be aware that there may have been subsequent updates or corrections to the information provided below. We make our best effort to provide timely and correct information to our members; however, 

ALWAYS REFER TO THE GA WIC VENDOR WEBSITE FOR THE MOST UP TO DATE INFORMATION!


Agenda and Documents - March 16, 2016 meeting
WIC Vendor Advisory Forum Agenda 031616.pdf
File Size: 180 kb
File Type: pdf
Download File

Vendor Mgmt Prog Highlights 031616.pdf
File Size: 1338 kb
File Type: pdf
Download File

Infant Formula Voucher Update 031616.pdf
File Size: 1217 kb
File Type: pdf
Download File

Handling Complaints 031616.pdf
File Size: 1251 kb
File Type: pdf
Download File

Returned Voucher Procedure 031616.pdf
File Size: 853 kb
File Type: pdf
Download File

Vendor Training Requirements 031616.pdf
File Size: 2235 kb
File Type: pdf
Download File

Vendor Stamps and Shelf Talkers 031616.pdf
File Size: 975 kb
File Type: pdf
Download File

Best Practices to Avoid Sanctions 031616.pdf
File Size: 2841 kb
File Type: pdf
Download File

WIC EBT update 031616.pdf
File Size: 1674 kb
File Type: pdf
Download File


Agenda and Documents - December 8, 2015 meeting
WIC Vendor Advisory Forum Agenda 120815.pdf
File Size: 93 kb
File Type: pdf
Download File

WIC Vendor Mgmt Overview 120815.pdf
File Size: 850 kb
File Type: pdf
Download File

Approved Food List Updates 120815.pdf
File Size: 1578 kb
File Type: pdf
Download File

WIC Vendor Handbook Updates 120815.pdf
File Size: 840 kb
File Type: pdf
Download File

Updating Contact Info 120815.pdf
File Size: 522 kb
File Type: pdf
Download File

WIC Vendor Stamp Admin 120815.pdf
File Size: 807 kb
File Type: pdf
Download File

WIC Banking 120815.pdf
File Size: 965 kb
File Type: pdf
Download File

Shelf Price Survey Corp 120815.pdf
File Size: 3756 kb
File Type: pdf
Download File

Shelf Price Survey non-corp 120815.pdf
File Size: 3255 kb
File Type: pdf
Download File

Retrieving ST-3 forms 120815.pdf
File Size: 2369 kb
File Type: pdf
Download File

GA eWIC EBT 120815.pdf
File Size: 408 kb
File Type: pdf
Download File

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Address:
​5020 Highlands Parkway SE
Suite 200
Smyrna, GA 30082

(770) 438-7744

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